Shipping and Delivery Policy
SHIPPING AND DELIVERY POLICY:
1.Shipping cost is 100/kg with in India.
2.The shipping costs are calculated based on the product weight.
3.Domestic delivery partner is DTDC. India Post, depends on the availability.
- Delivery time is Approximately 15-20 working days.
1.Shipping costs are varied depending up on the weight and Destination of the parcel.
2.The shipping costs are calculated once the order is placed and should be paid in full before the courier starts.
- Our Delivery partner is DHL and can be vary depending up on the availability.
- Delivery time is approximately 20-25 working days.
We offer safe and secure credit, debit and internet banking options for Visa and MasterCard holders.
ORDER CONFIRMATION AND SHIPPING
We will send an email confirming your order. After your order has been shipped, we will send you an email with a tracking number link and service provider details. You can track the order by clicking on the option ‘Order tracking’ on the website and entering the tracking number.
All prices are inclusive of GST.
What if the product I received is damaged?
At SamsCreations, we pay close attention to the packaging of all orders and thoroughly check them for damage at least twice before shipping.
Once you receive the package, you will need the package opening video to apply for a refund. Email the video and contact us at email@example.com or whatsapp (9177221447).
After reviewing the video, the refund will start. And your money will be sent to you via the original payment mode.